Privacy Policy and Terms of Use
Information Collection
Information Usage
Information Protection
Cookie Usage
3rd Party Disclosure
3rd Party Links
Google AdSense
Fair Information Practices
Fair information
Our Contact Information

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you place an order, subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services if you specifically agree to that.
There is a checkbox in the checkout area for online purchases where you agree to receiving email notifications. Uncheck that box if you do not wish to receive email promotions and newsletters from Spectrum. Even if you opt-out of those emails, you will still receive emails relating to orders you have placed.

For payment information management, we use a third party, Dakis Decision Systems.
Dakis Inc.
1751 Richardson, Suite 2.108
Montreal (Qc), Canada
H3K 1G6

They maintain security compliant systems for payments. It is never required for you to enter online payment information. You may order online and come into the store at 625 Claremont Avenue, Ashland Ohio, and pay when you pick up the order, including the use of cash. For large orders, Spectrum may require prepayment before production begins. Be sure to include you email address and phone number to contact you if we need prepayment. If you do not provide contact information we may HOLD the order until you provide instructions or set prepayment (as occasionally required).

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits, if you specifically opt-in to that by creating an account. Creating an account is not required to place an order.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you disable cookies off, some features will be disabled It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders by contacting customer service.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third party links

We do not include or offer third party products or services on our website.


Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We may use Google AdSense Advertising on our website.

Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We have implemented the following:
• Demographics and Interests Reporting

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email within 7 business days, once any defect or breach is detected.

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders

To be in accordance with CANSPAM we agree to the following:
• NOT use false, or misleading subjects or email addresses
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters
• Monitor third party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly
• Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
service@ashlandphoto.com and we will promptly remove you from ALL correspondence.

Return Policies – Limit of Liability

No Refunds: Photo prints, DVD videos, photo CDs and all photo and video services at Spectrum are specific and custom to each user or customer, and as such are not returnable. Limit of Liability: Although mistakes happen rarely, you need to know the Spectrum’s liability for errors or omissions or any technical failure is limited to the value of the physical goods as expressed in Spectrum pricing for goods and services. For example, the loss of a 4×6 photo is valued at 22 cents (January 1, 2016) and that is the maximum amount you would be remunerated if we lose a photo you bring to us for copying. In addition, the total liability for any one order is a maximum of $50. So if you feel you have a slide or other original that is worth $10,000, be aware that you would not be reimbursed $10,000 if it is lost. The reimbursement in that case would be $1. The good news is that for digital files that are most customarily printed you can make a backup on your computer or device before sending them to Spectrum, so in most cases there is no actual loss if a printing order has a mistake. By doing business at Spectrum, you agree to these conditions and policies. If you do not agree, do not place an order or purchase at Spectrum.

Contacting Us
For any urgent or time sensitive matters please call us directly. The current phone number will be listed in our website.

If there are any questions regarding this privacy policy you may also contact us using the information below.
Spectrum Photo and Digital Services
625 Claremont
Ashland, OH 44805

Last Edited on 2015-12-31